Once a Customer has accepted these Terms and Conditions, he/ she may register and avail the Services. In these Terms and Conditions, the term “Charge Back” shall mean, approved and settled credit card or net banking purchase transaction(s) which are at any time refused, debited or charged back to merchant account (and shall also include similar debits to Payment Service Provider’s accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges incidental thereto.
Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the Customer shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:
In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact skyways via e-mail or any other mode of contact as provided by skyways to confirm payment.
In case the Bank Account is not debited, the Customer may initiate a fresh transaction to make payment. However, the Customer agrees that under no circumstances the “skyways”/ “Company” and/or Payment Gateway Service Provider shall be held responsible for such fraudulent/duplicate transactions and hence no claims should be raised to “skyways”/ “Company” and/or Payment Gateway Service Provider. No communication received by the”skyways”/ “Company” and/or Payment Service Provider(s) in this regards shall be entertained by the “skyways”/ “Company” and/or Payment Service Provider(s).
skyways and the Payment Service Provider(s) assume no liability whatsoever for any monetary or other damage suffered by the Customer on account of:
The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway or Services in connection thereto; and/ or
Any interruption or errors in the operation of the Payment Gateway.
The Customer agrees, understands and confirms that his/ her personal data including without limitation details relating to debit card/ credit card transmitted over the Internet may be susceptible to misuse, hacking, theft and/ or fraud and that skyways or the Payment Service Provider(s) have no control over such matters.
Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the Customer, skyways does not represent or guarantee that the use of the Services provided by/ through it will not result in theft and/or unauthorized use of data over the Internet.
Skyways, the Payment Service Provider(s) and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Website.
The Customer will be required to login his/ her own Customer ID and Password, given by skyways in order to register and/ or use the Services provided by Institute on the Website. By accepting these Terms and Conditions the Customer aggress that his/ her Customer ID and Password are very important pieces of information and it shall be the Customer’s own responsibility to keep them secure and confidential. In furtherance hereof, the Customer agrees to;
- Choose a new password, whenever required for security reasons.
- Keep his/ her Customer ID & Password strictly confidential.
- Be responsible for any transactions made by Customer under such Customer ID and Password.